It seems, however, the issue is not with the headsets, but with the actual Series X and S consoles. Many wireless headsets are currently impacted by the problem, including models from popular brands including Razer and Turtle Beach. The original article continues below.Ī bizarre issue involving the Xbox Series X/S consoles and their corresponding new controller is causing audio issues with wireless headsets, including intermittent connection, audio distortion and crackling sounds. Although the release notes don’t specifically mention the headset issues, it appears the problem is now resolved, as the Razer Kaira and Turtle Beach Stealth 600 Gen 2 wireless headsets now work without distortion alongside the new controller. Update 14 December 2020: Microsoft pushed out a system update at the end of November for Xbox One and Series X/S consoles.
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